![]() ![]() Would possibly Receiver 12.3 work? I was so frustrated not being able to fix her issue. She was currently using MacOS Sierra 10.12.3 and Citrix Receiver for Mac 12.5. ![]() ica file to allow access to the application. ica (or maybe the Citrix Viewer) would not launch the. It would start bouncing up and down and then suddenly, a very tiny looking taskbar would flash next to the Citrix Viewer icon at the bottom (on the taskbar) and then go away. Finally after a few seconds, that "starting application" window would disappear, and on the takbar on the bottom of the page, the Citrix Viewer icon would show up.I am unable to copy paste between applications on the Macbook and applications in Citrix I have downgraded by uninstalling to receiver 12.9. A small little spinning wheel would begin under the icon, followed by the, Citrix "Starting application," window. I am using a new 2018 Macbook Pro with Mojave 10.14.2 with the latest release of Citrix Workspace App and Receiver. Clicked on the designated icon, which launches an.ica files to actually open in Safari nor Chrome. ![]() No matter what I tried, I could not get the. Today, I had a lady call in using Mac OS Sierra 10.12.3. Users will log into the designated hospitals Citrix page (once logged in, NetScaler is in the web address), and then they will see a list of applications they can launch via using the Citrix Receiver. Citrix applications are launched via a Citrix portal. So I work at a Hospital help desk and once in a while we will get callers calling from home (mostly on the weekdend) regarding launching Citrix applications on their Mac laptop. To get flair with your certification level send a picture of your certificate with your Reddit username in the picture to the moderators. XenApp Printer Driver Manager - Print Driver Management for XenApp 6.x AD Group Policy Search - Search through AD Policy for that one policy you always forget the location of.VDA Cleanup Utility - Removes/Uninstalls the VDA for servers and workstations.Citrix Supportability Pack - Swiss Army Knife of diagnostic utilities, 49 separate utilities.Citrix Scout - Quick health check on environment, uploads to TAAS site for results.Citrix Optimizer - Optimizes Windows OS.Citrix LTSR Assistant - Check version compatibility for LTSR support.Connection Quality Indicator - Provides users feedback on their connection quality when the performance is degraded.CRT extension for the client to properly identify the certificate. Note: You might need to rename the certificate to a. The default File Format should be Certificate (.cer). This error message suggests that the Mac client device does not have the required root certificate/intermediate certificate to establish trust with the certificate authority who issued the Secure Gateway/NetScaler Gateway server certificate.Ĭomplete the following steps to resolve this issue:įor Big Sur, please refer to Add certificates to a keychain using Keychain Access on macOS Big Surįor Catalina, please refer to Add certificates to a keychain using Keychain Access on macOS Catalina If this does not resolve the issue then proceed to the next section.įor information on Receiver feature updates refer to - Citrix Receiver Feature Matrix. Refer to CTX200114 - Citrix Receiver Support for SHA-2 to view the Receiver versions which supports SHA-2 certificates. If you are using SHA2 certificates then the older version of Receiver does not support these certificate.Upgrade to the latest version of Receiver to verify if this resolves the issue.If you are experiencing this issue and you are not a System Administrator, contact your organization’s Help Desk for assistance and refer them to this article. Important! This article is intended for use by System Administrators. ![]()
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